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  fp767 / FP767-12 lcd color monitor 17.0" (43.2 cm) lcd panel size user?s manual we l com e
2 copyright copyright ? 2004 by benq corporati on. all rights reserved. n o part of this publication may be reproduced, transmitted, transcribed, stored in a retrieval system or translated into any language or computer language, in any form or by any me ans, electronic, mechanic al, magnetic, optical, chemical, manual or otherwise, without the prio r written permission of benq corporation. disclaimer benq corporation makes no representations or wa rranties, either expressed or implied, with respect to the contents hereof and specifically disclaims any wa rranties, merchantability or fitness for any particular purpose. further, benq c orporation reserves the right to revise this publication and to make changes from time to time in the contents hereof without obligation of benq corporation to notify any person of such revision or changes. please follow these safety instructions for best performance, and long life for your monitor power safety ? the ac plug isolates this equipment from the ac supply. ? the power supply cord serves as a power disconnect device for pluggable equipment. the socket outlet should be installed near th e equipment and be easily accessible. ? this product should be op erated from the type of power indicated on the marked label. if you are not sure of the type of power available, co nsult your dealer or local power company. care and cleaning ? cleaning. always unplug your mo nitor from the wall outlet before cleaning. clean the lcd monitor surface with a lint-free, non-abrasive cloth. avoid using any liquid, aerosol or glass cleaners. ? slots and openings on the back or top of the cabinet are for ve ntilation. they m ust not be blocked or covered. your monitor should never be placed near or over a radiator or heat source, or in a built-in installation unless proper ventilation is provided. ? never push objects or spill liquid of any kind into this product. servicing ? do not attempt to service this product yourself, as opening or re moving covers may expose you to dangerous voltages or other risks. if any of the above mentioned misuse or other accident such as dropping or mishandling occurs, contact qu alified service personnel for servicing. i ii iii iv v
3 table of contents table of contents 5 getting started 6 getting to know your monitor 6 front view 6 back view (1) 7 back view (2): locations of plugs & sockets 8 how to install yo ur monitor hardware 9 detach the base 10 how to install your monitor?s software 37 choosing the best picture resolution 39 how to choose the right refresh rate 41 how to set the picture optimization 42 how to adjust your monitor 42 a look at the control panel 43 hot key mode 44 main menu mode 52 troubleshooting 52 frequently asked questions (faq) 53 need more help? 54 supported operating modes 55 specifications i
4 table of contents
5 getting started getting started when unpacking please check you have the followin g items. if they are missing or are damaged, please immediately contact the dealer at which you purchased the goods. benq lcd monitor quick start guide cd-rom disk power cord signal cable audio cable p / n : 5 3 . l 9 0 0 3 . 0 0 2 1
6 getting to know your monitor getting to know your monitor front view back view (1) 2
7 getting to know your monitor back view (2): locations of plugs & sockets power ac input jack
8 how to install your monitor hardware how to install your monitor hardware make sure that the computer and monitor?s power are both turned off. please follow these five steps to install your lcd monitor. 1. pull the base all the way back. do not insert your fingers into the seam between base and monitor while installing the display. 2. place the monitor into the base plate until it locks into place. there will be a cli cking sound. 3. i.> connect the power cord to your monitor. ii.> connect the audio cable to your monitor. iii.> connect the signal cable to your monitor. i ii iii 3
9 how to install your monitor hardware detach the base 4. i.> connect power cord to an ac power socket. ii.> connect the other end of audio cable to the audio connector of your computer. iii.> connect the other end of signal cable to the signal connector of your computer. 5. connect the earphone to the earphonce jack on the left side of the control panel, if you want to use an earphone. i ii iii pull the clips back and detach the base plate.
10 how to install your monitor?s software how to install your monitor?s software you need to set up the correct monitor driver to suit your operating system. to set up windows 95, start on this page. windows 98, turn to page 15. windows 2000, turn to page 20. windows me, turn to page 27. windows xp, turn to page 33. windows 95. the first time you start windows with a ne w monitor, the system will detect it and automatically install the driver for plug and play displays. to install the current driver from cd, proceed as follows: 1. insert ? benq lcd monitor ? cd-rom into your cd-rom driver. 2. click ? start ? then ? settings ?. 4
11 how to install your monitor?s software 3. double click the ? display ? icon in the control panel. 4. from the ? display properties ? window, select the ? settings ? tab. click the ? advanced... ? button in the bottom right corner.
12 how to install your monitor?s software 5. select the ? monitor ? tab. click the ? change ? button in the top right corner.
13 how to install your monitor?s software 6. now click the ? have disk ? button in the bottom right corner. another window ap pears. select the ? browse ? button. 7. insert the supplied cd into your computer. se lect the cd-drive from the drop-down menu. 8. in the field above the drive selection, change to the ? drivers ? folder. the current driver files are located there. press ? ok ? and the window closes.
14 how to install your monitor?s software 9. by pressing ? ok ? again in the next window you will be given a list of compatible devices. select ? fp767 ver. 2? from the list and press ?ok? again. 10. now you are back to ? advanced display properties ?. close this window by clicking ? ok ? and confirm the following messages with ? ye s ?. click ? ok ? and ? ye s ? again. the installation is now completed. you can close ? display properties ?.
15 how to install your monitor?s software windows 98. to manually install or update the driver, perform th e following steps: 1. open the control p anel and double-click ? display ? icon. 2. from the ? display properties ? window, select the ? settings ? tab. click the ? advanced... ? button in the bottom right corner.
16 how to install your monitor?s software 3. select the ? monitor ? tab. click the ? change ? button in the top right corner. 4. the ? update device driver wizard ? opens. confirm by clicking ? next ?.
17 how to install your monitor?s software 5. select ? display a list of all drivers in a specific location, so you ca n select the dr iver you want. ? and press ? next ?. 6. now click the ? have disk ? button in the bottom right corner. another window ap pears. select the ? browse ? button.
18 how to install your monitor?s software 7. insert the supplied cd into your computer. sele ct the cd-drive from the drop-down menu. 8. by pressing ? ok ? again in the next window you will be given a list of compatible devices. select ? fp767 ver. 2? from the list and press ?next? again.
19 how to install your monitor?s software 9. an ? insert disk ? dialogue box appears. click ? ok ?, and then click ? skip file ?. 10. close ? update device driver wizard ? by clicking ? finish ? to complete the installation.
20 how to install your monitor?s software windows 2000. the first time you start windows with a ne w monitor, the system will detect it and automatically start the ? add new hardware wizard ?. carry out the instructions beginning at step 4. 1. insert ? benq lcd monitor ? cd-rom into your cd-rom driver. 2. click ? start ? then ? settings ?. 3. open the control panel and double click on the ? display ? icon.
21 how to install your monitor?s software 4. from the ? display properties ? window, select the ? settings ? tab. click the ? advanced properties ? button in the bottom right corner.
22 how to install your monitor?s software 5. select ? monitor ? then click ? properties ?.
23 how to install your monitor?s software 6. select ? driver ? tab then click ? update driver ?. 7. the ? upgrade device driver wizard ? will pop up. then click ? next ?.
24 how to install your monitor?s software 8. select ? display a list of the known drivers for this device so that i can choose a specific driver ? then click ? next ?. 9. in the next window, click ? have disk ?, then ? install from disk ? window will pop up. click ? browse ?, the ? located file ? will pop up.
25 how to install your monitor?s software 10. scroll down and select your cd rom driver, then click ? next ? .
26 how to install your monitor?s software 11. in the list of folders within the cd-rom, select ? drivers ? folder then click ? open ? twice, then click ? ok ?. select your lcd mode (fp767 ver. 2) from the list in the next window then click ?next? twice. 12. the new drivers are now installed on your computer.
27 how to install your monitor?s software windows me. to manually install or update th e driver, perform the following steps: 1. click ?start?, ? settings ?, ? control panel ? and then double-click ? display ?. 2. in the display properties window, click the ? settings ? tab and click ? advanced... ?. 3. click the ? monitor ? tab and then click ? change ?.
28 how to install your monitor?s software 4. ? update device driver wizard ? dialogue box appears. choose ? specify the location of the driver (advanced) ? and then click ? next ?. 5. choose ? display a list of all the driv ers in a specific location, so you can select the driver you want ? and click ? next ?.
29 how to install your monitor?s software 6. choose ? monitor ? from the list and then click ? next ?. 7. choose ? display a list of all the driver s in a specific location, so you can select the driver you want. ?.
30 how to install your monitor?s software 8. click ? have disk ? and then click ? browse... ?. 9. insert ? benq lcd monitor?s cd ? into your cd-rom and type d :\ (change the driver letter to match your cd-rom driver if it is not drive d). enter ? drivers ? folder to select the model from the list left. click ? ok ?.
31 how to install your monitor?s software 10. click ? ok ? on the ? install from disk ? window. the dialogue box ? update device driver wizard ? appears. choose the model from the list, then click ? next ?. 11. click ? next ?.
32 how to install your monitor?s software 12. click ? finish ? to complete the installation.
33 how to install your monitor?s software windows xp. 1. right click mouse on the desktop and choose ? properties ?. select ? settings ? tab and click the ? advanced ? button. a small window will pop up. select the ? monitor ? tab in the new window and then click ? properties ?. 2. select ? driver ? tab and then click ? update driver? ?
34 how to install your monitor?s software 3. the ? hardware update wizard ? will pop up. then click ? next ?. 4. select ? don?t search. i will choose the driver to install ? and then click ? next ?.
35 how to install your monitor?s software 5. in the next window, click ? have disk? ?, an ? install from disk ? window will pop up. click ? browse ?. the ? locate file ? window will pop up.
36 how to install your monitor?s software 6. select your driver and then click ? next ?. 7. the new drivers are now install ed to your computer. click ? finish ? to exit installation.
37 choosing the best picture resolution choosing the best picture resolution due to the nature of lc display te chnology, the picture resolution is always fixed. the best picture possible for your fp767 ver. 2 is achieved with a resolution of 1280x1024. this is called ?native resolution? or maximal resolution - that is, the clearest picture. lower resolutions are displayed on a full screen through an inter polation circuit. however flaws do occur with the interpolated resolution. so if you want to have all the ad vantages of lcd technolog y you must use the native resolution. if you are using windows 95/98/2000/me or xp you can change th e picture resolution as follows: 1. double-click the ? display ? icon in the control panel. 2. from the ? display properties ? window, select the ? settings ? tab. you can alter the resolution by using the slider on the right-hand side. 5
38 choosing the best picture resolution 3. select a resolution of 1280x1024. then click ? apply ?. 4. in the subsequent windows, press ? ok ? and ? ye s ? 5. you can now close ? display properties ?.
39 how to choose the right refresh rate how to choose the right refresh rate you don?t have to choose the highest possible refr esh rate on an lcd display, because it is not technically possible for an lcd display to flicker. th e best results are obtained by using the factory modes already set in your computer. there is a ta ble with the factory modes in this user?s guide. youc an choose 60, 70 and 75 hertz, (but not 72h z) for the native resolution of 1280x1024. in windows 95/98/2000/me/xp you can change the refresh rate as follows: 1. double click the ? display ? icon in the control panel. 2. from the ? display properties ? window, select the ? settings ? tab. click the ? advanced... ? button in the bottom right corner. 6
40 how to choose the right refresh rate 3. select the ? adapter ? tab. the refresh rate selection field is located in the center at the bottom of the window. 4. choose a refresh rate from th e table with the factory modes, which can be found in the user?s guide, and select this in the settings field. 5. in the subsequent windows press ? change ?, ? ok ? and ? ye s ?. 6. you can now close ? display properties ?.
41 how to set the picture optimization how to set the picture optimization the easiest way to obtain an optimal display is to use the ikey function. press the ? ikey ? on the control panel and the monito r will adjust automatically. if you are still not satisfied with the resul t, you can still adjust the image manually. 1. run the test program auto.exe from cd-rom; th is is the best way to observe possible changes. you can also use any other image, such as the deskt op of your operating system. however, we rec- ommend that you use auto.exe. as you run auto.exe, a test pattern emerges. 2. press ?enter? on control panel to access osd. 3. if there is vertical noise observed, press w or x key to select ? geometry ? and press ?enter? key. then press w or x key to select ? pixel clock ? and also press ?enter? key again. now, press w or x key to adjust the monitor un till the noise disappears. 4. if there is horizontal noise observed, press w or x key to select ? geometry ? and press ?enter? key. then press w or x key to select ? phase ? and also press ?enter? key again. now, press w or x to adjust the monitor untill the noise disappears. to make sure the ? ikey ? function performs well, you have to use one of the supported modes. if the ? ikey ?  does not work properly and the ? non preset mode ? message is on the osd, it means you are not using one of the supported mo des. please set your computer to use one of the supported modes. you will find a list of supported modes in this manual. 7
42 how to adjust your monitor how to adjust your monitor a look at the control panel there are one earphone jack and 6 keys fo r user?s control from left to right ? ikey ?, ?exit?, ?power switch?, ?? and ?enter? key. the following descriptions are the introduction of these keys & switch. 1. ?power?: turn the power on or off. 2. ? ikey ? : adjust vertical position, phase, horizontal position an d pixel clock automatically. 3. ?exit? key: back to previous menu or exit osd. 4. ?enter? key: activate osd, enter sub menu, selec t items, confirm selection and hot key for osd lock. 5. w (left) key: for left/decrease adjustment. left key is the hot key for contrast. 6. x (right) key: for right/increase adjustment. right key is the hot key for brightness. 8
43 how to adjust your monitor hot key mode brightness and contrast hot key press x to enter brightness menu, press w or x key to adjust the de gree of brightness and press ?exit? to exit osd. press w to enter contrast menu, press w or x key to adjust the de gree of contrast and press ?exit? to exit osd. press ?exit? to enter volume nemu. press w or x key to adjust the degr ee of volume and press ?exit? to exit osd.
44 how to adjust your monitor main menu mode control functions available in main menu  main menu luminance sub menu press w or x key to adjust the degree of brightness, press ?exit? to return to the previous menu. press w or x key to adjust the degree of contrast, press ?exit? to return to the previous menu.
45 how to adjust your monitor    geometry sub menu press w or x key to adjust the horizontal position, press ?exit? to return to previous menu. press w or x key to adjust the vertical position, press ?exit? key to return to previous menu. press w or x key to adjust th e value of the pixel clock, press ?exit? to return to previous menu. press w or x key to adjust the degree of phase, press ?exit? to return to previous menu.
46 how to adjust your monitor  color sub menu user preset: user may set the color balance of red, green and blue. press w or x key to adjust the degree of red. press w or x key to adjust the degree of green. press w or x key to adjust the degree of blue.
47 how to adjust your monitor  osd sub menu press w or x key to adjust the horizontal position of the osd, press ?exit? to return to previous menu. press w or x key to adjust the vertical position of the osd, press ?exit? to return to previous menu. press w or x key to adjust the display time of the osd, press ?exit? to return to previous menu.
48 how to adjust your monitor languages sub menu
49 how to adjust your monitor recall sub menu press w or x key to confirm color recall, press ?enter? to recall color settings, or press ?exit? to return to previous menu. press w or x key to confirm recall all, press ?enter? key to recall po sition and color settings, or press ?exit? key to return to previous menu.
50 how to adjust your monitor miscellaneous sub menu sharpness: press w or x key to adjust the degree of sharpness. display information.
51 how to adjust your monitor audio sub menu 9 vo l u m e : press w or x key to adjust the degree of volume. mute: press w or x key to select ?on? or ?off? for mute.
52 troubleshooting tr o u b l e s h o o t i n g frequently asked questions (faq) the image is blurred: read the installation/applic ation section, and then sel ect the correct resolution, refresh rate and make adjustment s based on these instructions. how do you use a vga extension cable? remove the extension cable for the test. is the im age now in focus? if not, optimize the image by working through the instructions in the installation /adjustment section it is normal for blurring to occur due to conduction losses in extension cables. you can minimize these losses by using an extension cable with better conduction quality or with a built-in booster. does the blurring only occur at resolu tions lower than th e native (maximum) resolution? read the installation/adjustment section. select the native resolution. pixel errors can be seen: one of several pixels are permanently black, one or more pixel s are permanently white, one or more pixels are permanen tly red, green, blue or another color. read the pixel error rates section. the image has a faulty coloration: it has a yellow, blue or pink appearance. on the monitor, press ?enter? key and press w or x key to move to the ?recall? icon and press ?enter? key to enter ?recall? sub menu. press w or x key to select ?color recall? and select ?yes? in ?color recall? sub menu, then press ?enter? key to recall to factor y settings. if the image is still not correct and the osd also has faulty coloration, this means one of the three primary colors is missing in the signal input. now check th e signal cable connectors. if any pin is bent or broken off, please contact your de aler to get necessary support. no image can be seen: is the prompt on the disp lay illuminated in green? if the led is illuminated in green and there is a message ?out of range? on the screen, this means you are using a display mode that this monitor does not support, please change the setting to one of the supported mode. please read ?s upported operating modes? section. is the prompt on the displa y illuminated in orange? if the led is illuminated in orange, the power management mode is active. press any button on the computer keyboard or move the mouse. if that does not help, check the signal cable connectors. if any pin is bent or broken off, pl ease contact your dealer to get necessary support. is the prompt on the displa y not illumina ted at all? check the power supply mains socket, the ex ternal power supply and the mains switch. 9
53 troubleshooting the image is distorted, flashes or flickers: read the installation//secti on and then select the correct resolution, refresh rate and make adjustments based on these instructions. the image is displaced in one direction: read the installation//secti on and then select the correct resolution, refresh rate and make adjustments based on these instructions. need more help? if your problems remain after checking this m anual, please contact your place of purchase or e-mail us at: support@benq.com 10
54 supported operating modes supported operating modes ? modes not listed in the table may not be support ed. for an optimal picture, we recommended you choose a mode listed in the table above. ? there are 22 available modes that are compatible with windows. ? image disruption may occur as a result of signal frequency differences from vga cards which do not correspond with the usual standard. this is not, however, an error. you may improve this situation by altering an automa tic setting or by manu ally changing the phase setting and the pixel frequency from the ?geometry? menu. ? if you switch off the monitor, interference l ines can occur on your screen. but do not be concerned about this, as it is normal. ? to extend the service life of the product, we recommend that you use your computer's power management function. incoming display mode (input timing) resolution horizontal frequency (khz) vertical frequency (hz) pixel frequency (mhz) comment 640x350 31.47(p) 70.08(n) 25.17 dos 720x400 31.47(n) 70.08(p) 28.32 dos 640x480 31.47(n) 60.00(n) 25.18 dos 640x480 37.86(n) 72.80(n) 31.50 vesa 640x480 37.50(n) 75.00(n) 31.50 vesa 800x600 35.16(p) 56.25(p) 36.00 vesa 800x600 37.88(p) 60.32(p) 40.00 vesa 800x600 48.08(p) 72.19(p) 50.00 vesa 800x600 46.87(p) 75.00(p) 49.50 vesa 1024x768 48.36(n) 60.00(n) 65.00 vesa 1024x768 56.48(n) 70.10(n) 75.00 vesa 1024x768 60.02(p) 75.00(p) 78.75 vesa 1152x864 67.50(p) 75.00(p) 108.00 vesa 1152x870 68.68(n) 75.06(n) 100.00 macintosh 1152x900 61.80(n) 66.00(n) 94.50 sun 66 1152x900 71.81(n) 76.14(n) 108.00 sun 1280x1024 64.00(p) 60.00(p) 108.00 vesa 1280x1024 75.83(n) 71.53(n) 128.00 ibmi 1280x1024 80.00(p) 75.00(p) 135.00 vesa 1280x1024 81.18(n) 76.16(n) 135.09 sparc2 10
55 specifications specifications benq fp767 model fp767 767 display type viewable diagonal native (maximum) resolution colors contrast / brightness response time viewing angle (lef t/right, up/down) 17.0" , active, tft 43.2 cm 1,280x1,024 16.2 million 500:1 / 300 cd/m 2 12 ms 140, 140 (cr=10) 160, 160 (cr=5) line frequency image frequency 30 - 83 khz multi- frequency monitor 50 - 76 hz modes within these parameters image checks controls iscreen functions digital, screen osd technology, ikey (automatic image setting) 5 buttons and ikey. contrast, brightness, vert . & hor. image position, phase, pixel clock, colo r balance, color palette, choice of language (8 language osd), osd position, status indicator power management max. power consumption power saving mode vesa dpms, epa 50 watt < 1 watt, 115v input signal speaker synchronisation rgb analog 0.7 vpp/ 75 ohm positive 1w x 2 ttl separate signal connection 15-pin mini d-sub cable temperature (operating) air humidity (operating) 0 c - 40 c 10% - 90% certifications tco 99/03, t v/ergonomics, tv/ gs, fcc class b, iso 13406-2, vcci , ul, cb report, ce, c-tick, bsmi, fimko, gost, ccc operating voltage dimensions (w x h x d) weight automatic switched mode power supply, 90-264 v, 47-63 hz 378 x 406 x 190 mm 4.5 kg 11
56 specifications benq FP767-12 model FP767-12 767-12 display type viewable diagonal native (maximum) resolution colors contrast / brightness response time viewing angle (lef t/right, up/down) 17.0" , active, tft 43.2 cm 1,280x1,024 16.2 million 500:1 / 300 cd/m 2 12 ms 140, 140 (cr=10) 160, 160 (cr=5) line frequency image frequency 30 - 83 khz multi- frequency monitor 50 - 76 hz modes within these parameters image checks controls iscreen functions digital, screen osd technology, ikey (automatic image setting) 5 buttons and ikey. contrast, brightness, vert . & hor. image position, phase, pixel clock, colo r balance, color palette, choice of language (8 language osd), osd position, status indicator power management max. power consumption power saving mode vesa dpms, epa 50 watt < 1 watt, 115v input signal speaker synchronisation rgb analog 0.7 vpp/ 75 ohm positive 1w x 2 ttl separate signal connection 15-pin mini d-sub cable temperature (operating) air humidity (operating) 0 c - 40 c 10% - 90% certifications tco 99/03, t v/ergonomics, tv/ gs, fcc class b, iso 13406-2, vcci , ul, cb report, ce, c-tick, bsmi, fimko, gost, ccc operating voltage dimensions (w x h x d) weight automatic switched mode power supply, 90-264 v, 47-63 hz 378 x 406 x 190 mm 4.5 kg


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